#On1 photo raw 2018 problems update
I have contacted On1 and asked if the update that would correct the issue I was having would be an update to the 2022 plugin or would I need to pay for an upgrade to the 2023 version to get working again. I received an email from On1 today announcing the release of their 2023 plugins including NoNoise AI.
I take this as an acknowledgement that there is an issue with the 2022 version of the software. I sent them log files as requested and I received an email last week from On1 support stating that the issue would be corrected with the next release coming this week. I have contacted On1 support and have gone through the normal troubleshooting issues with no change in behavior. The export process for a batch of images simply copies the original image to a new directory. Everything appears to be working fine, previews are good, exporting a single file works fine, syncing or changing the sliders for individual images works fine, but when exporting a batch there is no processing that takes place.
Over the past few months I have been having issues with the batch processing. I have preferred NoNoise AI over Topaz DeNoise AI primarily because NoNoise seemed to handle the textures and patterns of player uniforms much better. I do this for sports images where I export and process 100+ images at a time for quick turn around. I have been using On1 NoNoise AI standalone to process batches of exported JPEG images.
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